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Mission, Vision, Values

Itasca-Mantrap Cooperative Electrical Association is an electrical distribution cooperative located in Park Rapids, MN. The cooperative provides electrical and related services to more than 9,700 members in Hubbard, Becker, Cass, Clearwater and Wadena Counties.

 

MISSION

Serving Our Members

 

VISION

  • We will provide reliable, cost-based energy and other services in an ethical and environmentally responsible manner.
  • We will provide service in a safe, informed, courteous and timely manner.
  • We will provide community leadership that fosters a respected public image.
  • We will provide an efficient work environment, technology and education to enhance Member service and to support our employees.
  • We will listen to our Members and respond in a manner that promotes understanding, satisfaction and loyalty.
  • We will seek opportunities that will benefit our Members.

 

VALUES
 

We Value:

  • The best interests of our Members.
  • The Cooperative Principles.
  • Input from Members, directors and employees.
  • Integrity, dedication, cooperation and community involvement.
  • Educated and informed directors, employees, Members and the community.
  • Teamwork, innovation, efficiency and safety.
  • Environmental stewardship.
     
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