Member Privacy

Red Flags Rule

As many as nine million Americans have their identities stolen each year. As a result of that startling statistic, the Federal Trade Commission has developed a regulation called the “Red Flags Rule.” The Red Flags Rule requires businesses to develop a program to detect, prevent and minimize the damage that could result from identity theft.

As an Itasca-Mantrap Member, you may be asked to provide additional information and identification when you make inquiries on your account, such as verifying the last four digits of your social security number. While these practices may seem intrusive, please understand that these procedures are in place to protect your Member data and prevent the occurrence of identity theft.

Recent News

Successful Apps & Amps Event

Members enjoyed an evening of socializing, appetizers, and a chance to have their questions answered...

Automated Phone Payments Change

Beginning November 2021, members who call Itasca-Mantrap to make a payment over the phone will be re...

Advanced Meter Benefits

Itasca-Mantrap has made a significant investment in our infrastructure by purchasing a new advanced ...
Great River Energy, Itasca-Mantrap’s wholesale power provider, reached an agreement to sell the Coal...