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Downed Power Lines: What to Do and What to Avoid

Downed power lines are one of the most dangerous situations we face in the field and in our communities. Whether caused by storms, vehicle accidents or equipment failure, every downed line should be treated as energized and dangerous.

Even lines that appear inactive can carry electricity or become energized without warning. Our role is not only to respond safely, but also to help reinforce safe behavior when members encounter these situations.

What to Do Around a Downed Line

Stay at least 30 feet away from the line and anything it may be touching
Assume every line is energized, regardless of appearance
Warn others in the area to keep their distance
If in a vehicle that comes into contact with a line, stay inside unless there is an immediate danger such as fire
If you must exit a vehicle, jump clear with both feet together and shuffle away without lifting your feet

What Not to Do

Do not touch a downed line or anything in contact with it
Do not drive over downed lines
Do not attempt to move branches or debris tangled in a line
Do not assume a line is safe because it is not sparking or making noise

Reporting a Downed Line

Quick reporting helps us respond faster and keep others safe.
Report the location as clearly as possible, including nearby landmarks or road intersections
Use the outage reporting system or call it in as soon as it is safe to do so
If the situation involves immediate danger to the public, contact emergency services

A Shared Responsibility

Safety is at the core of everything we do. Downed lines are unpredictable, and the best protection is awareness, caution and quick reporting. Taking the right steps helps protect our employees, our members and our communities.