Outage Season: What you can do to prepare!

Warm summer weather often brings strong storms capable of causing power outages. An outage can range from a brief blink to a significant disruption, depending on its timing and duration. Before reporting an outage to Itasca-Mantrap, follow these steps to ensure the issue isn’t on your side of the meter:

1. Wait a Few Minutes – Sometimes, power restores on its own after a brief interruption. Give it a moment to see if it comes back.

2. Check Your Meter Display – Ensure your electric meter display is not blank. If it is, it may indicate an issue.

3. Look Around Your Neighborhood – If your power is still out, see if your neighbors are also experiencing an outage. This helps determine if it’s a isolated issue.

4. Inspect Your Breaker or Fuse Box – If your neighbors have power, check for a tripped breaker or blown fuse.

If you’re still without power after verifying these steps, it’s time to report the outage.

How to Report an Outage

You have several convenient options to report a power outage:

Phone: Call Itasca-Mantrap at 218-732-3377 or toll-free at 888-713-3377. The system will update you if an outage has already been reported in your area, if a crew is dispatched, or if work is in progress.

SmartHub App: Open the app, click Report an Issue, select Power Outage, and confirm your location.

Text Messaging: If you’re signed up for our text messaging service, simply text OUT to 888-713-3377. If not, text Itasca or OUT to the same number to opt in. Ensure your cell phone number is linked to your service location.

Stay Informed During an Outage

Outage Map: Visit our website to view real-time updates on the outage map, which shows the location of outages, crew assignments, and the number of members affected.

Facebook Updates: Follow Itasca-Mantrap on Facebook for updates during larger outages.

Text Updates: Text STATUS to 888-713-3377 to receive updates specific to your home.

Restoration Efforts

Itasca-Mantrap crews work diligently to restore power as quickly and safely as possible. Your cooperation and patience during these times are appreciated. Staying informed and reporting issues promptly helps us serve you better.

Feel free to reach out if you have any questions or need further assistance!