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Cold Weather Rule

The Cold Weather Rule is designed to help members before disconnection occurs and allow for re-connection of the utility service of residential members if the disconnection affects the primary heat source for the residential unit and ALL of the following conditions are met:

1. Disconnection occurs during the period between Oct. 15 and April 15.

2. The household income of the member is at or below 50 percent of the state median household income. Income may be verified on forms provided by the co-op or by the local energy assistance provider. To meet the income requirement, a member must receive energy assistance or another type of public assistance that uses an income eligibility threshold set at or below 50 percent of the state median household income.

3. A member enters into and makes reasonably timely payments under a payment agreement that considers the financial resources of the household.

4. A member receives from the co-op referrals to energy assistance, weatherization, conservation or other programs likely to reduce the member’s energy bills.

Contact Itasca-Mantrap promptly if you receive a disconnection notice, or if you have any questions about the Cold Weather Rule or energy assistance programs. The following agencies provide assistance with energy bills.

 

Becker County Human Services
218-847-5628

Bi-County CAP, Inc.
Bemidji – 800-332-7161 or 218-751-4631
Walker – 218-547-3438

Hubbard County Human Services
218-732-1451

Mahube-Otwa Community Council
Detroit Lakes – 218-847-1385 or 888-458-1385
Park Rapids – 218-732-7204
Wadena - 218-632-3600

White Earth RBC, White Earth Housing Authority & Energy Assistance Program
218-473-2711
866-885-7656

Recent News

Fri, 11/12/2021 - 03:50 PM

Minnesota’s Energy Assistance Program

This year, Commerce raised eligibility and benefits, to help cover energy bills for income-eligible Minnesotans. Learn more about eligibility and how ...
more
Wed, 11/03/2021 - 07:43 PM

Successful Apps & Amps Event

Members enjoyed an evening of socializing, appetizers, and a chance to have their questions answered by Itasca-Mantrap team members and board members.
more
Thu, 09/02/2021 - 07:19 PM

Automated Phone Payments Change

Beginning November 2021, members who call Itasca-Mantrap to make a payment over the phone will be required to do so through an automated system.
more
Fri, 07/30/2021 - 12:49 PM

Advanced Meter Benefits

Itasca-Mantrap has made a significant investment in our infrastructure by purchasing a new advanced metering infrastructure (AMI) system.
more

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OFFICE HOURS:
8:00 a.m. - 4:30 p.m.  |  Monday - Friday

PHONE:
(218) 732-3377 or (888) 713-3377

EMAIL:
itasca@itasca-mantrap.com

ADDRESS:
Itasca-Mantrap Cooperative Electrical Association
PO Box 192
Park Rapids, MN 56470

Employee Login

©2022 Itasca-Mantrap. All Rights Reserved. This institution is an equal opportunity employer.

  • About Us
    • About Itasca-Mantrap
    • Board of Directors
    • News
    • Newsletters
    • Touchstone Energy Cooperatives
    • Associated Organizations
    • Energy Mix
    • Bylaws & Articles of Incorporation
    • Careers
    • Contact Us
  • Member Services
    • Billing
      • Payment Options
      • SmartHub
      • Rates
      • Cold Weather Rule
      • Military Protection
      • Sales Tax Exemption
    • New Service
    • Service Improvements
    • Load Management Programs
    • Capital Credits
    • Contractor Information
    • Electrical Inspections
    • Start/Stop Service
    • Member Privacy
  • Energy Efficiency
    • Rebates
    • SolarWise
    • Renewable Energy
    • Electric Vehicles
    • Advanced Meter Infrastructure Upgrade
    • Energy Efficiency Resources
    • Together We Save
  • Community
    • Co-op Connections
    • Annual Meeting
    • Economic Development
    • Energy and Youth
    • GreenTouch
    • Operation Round Up
    • Touchstone Energy Community Award
    • Youth Tour
  • Safety
    • Call Before You Dig
    • Generator Safety
    • Surge Protection
    • Vegetation Management
    • Safety Quiz
  • Outage Center